Hi it’s me again – trying to be oh so cheery…………….. yeah right!
Remember the new tub that I was supposed to be getting?? Remember how I was about it?? Giddy even???
Well, we are so NOT happy right now.
The idiots (I am struggling to be polite here) installed in a bathroom, that has a white porcelain sink and a white porcelain toilet, an OFF-WHITE bathtub. In fact you could even call it lite beige or creamy porcelain. It does NOT match the tub surround – which just has to go as it is so NOT what we wanted and looks like a refugee out of the 60s.
We told the owner of the business that it was unacceptable and we got a story about how it was the lighting – to which I gave a very hearty BS and proved him wrong using different lights – he then brought in a piece of the box from the manufacturer that showed it said WHITE as if that really proved anything. Couldn’t prove that it was the box that it came in as that had left the day before. Then he tried to tell us that Lowe’s only carried two kind of tub surrounds and he brought us the more expensive of the two because it was made better.
Well, we told him that it was not what we wanted and he tried to explain it away as Lowe’s fault as they were getting out of the business of selling tub surrounds.
I told him that I was going to check with Lowe’s and see. So sweet hubby went down to the computer and pulled up the Lowe’s website and did some research and then I came down and
called the store and relayed all that was going on and the guy was preplexed but helpful. Yes, Lowe’s carries tub surrounds and they carry more than they show on their website and all of them have been in stock for several days.
So I went back upstairs and told the plumber/owner and he gave me some more of a story and got very angry and then stomped out of the house.
His worker (a sub-contractor) stayed behind and said that he would glady replace the surround when I got what I wanted. That just means another layout of money and paying someone to do something that should’ve been done right the first time.
So far we don’t have a bill and we plan on taking some time to pay it. And I am sure that sweet hubby will also have more words for the plumber.
The whole thing just makes me so darn mad!!
If I had my way I would rip out the whole thing and sell it on E-bay and put in exactly what we want.